TICKETING, PAYMENT & SETTLEMENT POLICY

Effective Date: 4 November 2026

1. OVERVIEW

Vibes Calendar provides ticketing infrastructure that enables event organisers to sell tickets through our platform.

This policy explains how ticket purchases, payment collection, commissions, reconciliation and organiser settlements work.

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2. TICKET PURCHASES

Customers may purchase available event tickets through designated payment channels.

A ticket purchase is considered successful when payment has been confirmed by the applicable payment processor and the corresponding ticket confirmation has been issued.

Customers should retain their ticket confirmation and transaction reference.

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3. PAYMENT COLLECTION

Vibes Calendar collects ticket payments through its designated payment processing arrangements.

Event organisers acknowledge that ticket proceeds are administered by Vibes Calendar for transaction reconciliation, applicable deductions and subsequent settlement.

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4. PLATFORM COMMISSION

Vibes Calendar charges a standard commission of 5% on successful paid ticket sales.

Example:

DescriptionAmount

Total ticket sales₦1,000,000

Vibes Calendar commission (5%)₦50,000

Balance before other deductions₦950,000

Free events do not attract ticketing commission.

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5. PAYMENT PROCESSING CHARGES

Payment processing charges are separate from Vibes Calendar's commission.

Applicable transaction charges will be accounted for according to the commercial arrangement disclosed to the organiser before ticket sales are activated.

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6. POST-EVENT SETTLEMENT

Vibes Calendar operates a post-event settlement model.

Ticket proceeds are ordinarily settled within 3–5 business days after the successful conclusion of the event.

Settlement requires:

• Successful event completion.

• Transaction reconciliation.

• Organiser identity verification.

• Bank account verification.

• Accounting for applicable deductions.

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7. SETTLEMENT PROCEDURE

The settlement procedure follows these stages:

Stage 1: Ticket Sales

Customers purchase tickets through Vibes Calendar.

Stage 2: Payment Collection

Payments are processed through designated payment channels.

Stage 3: Event Completion

The advertised event must successfully take place.

Stage 4: Reconciliation

Vibes Calendar reconciles successful ticket transactions and applicable deductions.

Stage 5: Verification

The organiser's identity and bank account are verified.

Stage 6: Settlement

Eligible proceeds are transferred to the verified organiser's bank account.

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8. SETTLEMENT DELAYS

Settlement may be delayed where:

• An event is cancelled or postponed.

• Payment disputes remain unresolved.

• Chargebacks are initiated.

• Fraud is suspected.

• Organiser verification is incomplete.

• Incorrect bank details are supplied.

• Payment processing or banking infrastructure experiences delays.

• Legal or regulatory restrictions apply.

Vibes Calendar will make reasonable efforts to communicate material settlement delays.

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9. ORGANISER VERIFICATION

Before settlement, organisers may be required to provide:

• Full legal name.

• Valid telephone number.

• Email address.

• Bank account number.

• Bank account name.

• Valid identification.

• Business registration details, where applicable.

Vibes Calendar reserves the right to request additional verification documents.

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10. CANCELLATIONS AND POSTPONEMENTS

Where an event is cancelled, settlement will be suspended pending the applicable refund and financial reconciliation process.

Where an event is postponed, Vibes Calendar may retain affected proceeds pending clarification of the revised arrangements.

Organisers must notify Vibes Calendar immediately of material event changes.

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11. REFUNDS AND CHARGEBACKS

Refund requests will be handled according to the event's disclosed conditions, applicable consumer protection requirements and the circumstances of the transaction.

Vibes Calendar may withhold affected proceeds while legitimate disputes are investigated.

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12. ORGANISER ACCEPTANCE

By activating ticket sales, event organisers acknowledge and agree to:

• The 5% ticketing commission.

• Vibes Calendar's payment collection arrangement.

• Post-event settlement.

• The 3–5 business-day settlement window.

• Identity and bank verification requirements.

• Applicable transaction deductions.

• Refund and dispute procedures.

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18. CONTACT

Vibes Calendar
Operated by SteamScribe Technology Ltd.

Website: https://www.vibescalendar.org

Email: vibescalendar@gmail.com

Telephone:+2347068288316