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PRIVACY POLICY

Effective Date: 4 November 2026

1. INTRODUCTION

Vibes Calendar, operated by SteamScribe Technology Ltd., respects the privacy of individuals who use our website and services.

This Privacy Policy explains how we collect, use, store, process and protect personal information.

Our privacy practices are intended to comply with applicable Nigerian data protection requirements, including the Nigeria Data Protection Act 2023.

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2. INFORMATION WE COLLECT

Depending on the services used, we may collect:

2.1 Personal Information

  • Full names.

  • Email addresses.

  • Telephone numbers.

  • Contact information.

  • Location or preferred city.

2.2 Ticketing Information

  • Event ticket details.

  • Ticket category.

  • Transaction references.

  • Purchase history.

  • Attendance or ticket verification records.

2.3 Event Organiser Information

  • Individual or business names.

  • Business contact information.

  • Bank account details.

  • Identity verification documents.

  • Event information and submitted materials.

2.4 Merchandise Information

  • Customer names.

  • Delivery addresses.

  • Telephone numbers.

  • Product selections.

  • Order and payment records.

2.5 Technical Information

We may collect certain technical information, including browser type, device information, IP address, website usage and cookie-related information.

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3. HOW WE COLLECT INFORMATION

Information may be collected when you:

  • Visit our website.

  • Purchase event tickets.

  • Register an event.

  • Subscribe to event notifications.

  • Purchase merchandise.

  • Request event website development.

  • Submit an enquiry.

  • Participate in promotional activities.

  • Communicate with our support team.

We may also receive transaction-related information from authorised payment processors.

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4. HOW WE USE INFORMATION

We use personal information to:

  • Process ticket purchases.

  • Confirm payments.

  • Issue electronic tickets.

  • Verify event organisers.

  • Settle ticket proceeds.

  • Process merchandise orders.

  • Coordinate product deliveries.

  • Send event notifications.

  • Provide customer support.

  • Improve our services.

  • Prevent fraudulent activities.

  • Fulfil legal and regulatory obligations.

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5. PAYMENT INFORMATION

Payments may be processed through third-party payment providers, including Paystack where applicable.

Vibes Calendar may receive transaction references, payment status and other information necessary to reconcile transactions.

Sensitive payment credentials are handled according to the relevant payment provider's security arrangements.

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6. SHARING OF INFORMATION

We may share relevant information with:

  • Payment service providers.

  • Event organisers.

  • Delivery and logistics providers.

  • Hosting and technology providers.

  • Customer support providers.

  • Professional advisers.

  • Government or regulatory authorities where legally required.

Information shared with event organisers will be limited to what is reasonably necessary for event administration, ticket verification and fulfilment.

We do not sell personal information to third parties as a business practice.

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7. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Improve website functionality.

  • Remember user preferences.

  • Analyse website traffic.

  • Understand user interactions.

  • Support advertising and promotional activities.

Users may manage cookies through their browser settings, although disabling certain cookies may affect website functionality.

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8. DATA SECURITY

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet-based system can guarantee absolute security.

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9. DATA RETENTION

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including transaction administration, legal compliance, dispute resolution and legitimate business operations.

Where information is no longer required, it will be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

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10. YOUR PRIVACY RIGHTS

Subject to applicable law, individuals may have rights to:

  • Request access to their personal information.

  • Request correction of inaccurate information.

  • Request deletion where legally applicable.

  • Object to certain processing activities.

  • Request restriction of processing.

  • Withdraw consent where processing relies on consent.

  • Exercise applicable data portability rights.

  • Lodge a complaint with the appropriate data protection authority.

Requests may be submitted through our official support channels.

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11. THIRD-PARTY WEBSITES

Vibes Calendar may contain links to external websites and services.

We are not responsible for the privacy practices of independent third-party websites.

Users should review the relevant privacy policies before submitting personal information to those services.

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12. CHILDREN'S PRIVACY

Vibes Calendar does not knowingly collect children's personal information beyond what is lawfully necessary for an applicable service.

Where processing involves children, appropriate consent, parental or guardian authorisation and other applicable safeguards will be applied.

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13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

The revised version will be published on our official website.

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18. CONTACT

Vibes Calendar
Operated by SteamScribe Technology Ltd.

Website: https://www.vibescalendar.org

Email: vibescalendar@gmail.com

Telephone:+2347068288316

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